Privacy Policy for HeadstoneStore.com

This Privacy Policy explains how HeadstoneStore.com (“Site,” “we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase on HeadstoneStore.com (“Site”) or otherwise interact with us regarding the Site (collectively referred to as “Services”). For the purpose of this Privacy Policy, “you” and “your” refer to you as the user of the Services, whether you are a customer, a site visitor, or any other individual whose information we collect as described in this Privacy Policy.

Please read this Privacy Policy carefully. By accessing or using any of the Services, you agree to the collection, use, and disclosure of your information as outlined in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated Privacy Policy on the Site, update the “Last Updated” date, and take any other actions as required by applicable law.

How We Collect and Use Your Personal Information

To provide our Services, we collect and have collected personal information about you over the past 12 months from various sources as outlined below. The type of information we collect and use depends on how you interact with us.

In addition to the specific purposes described below, we may use the information we collect for communication, to provide or improve Services, to meet applicable legal obligations, to enforce applicable terms of service, and to protect the Services, our rights, and the rights of our users or others.

Types of Personal Information We Collect

Information You Provide Directly

Information you provide to us directly through our Services may include:

• Contact details, such as your name, address, phone number, and email address.
• Order information, including your name, billing and shipping addresses, payment confirmation, email, and phone number.
• Account information, such as your username, password, security questions, and other details used for account security.
• Customer support information, which may include the details you choose to share when you communicate with us, such as when sending messages through the Services.

Information We Collect Automatically

We may also automatically collect certain information about your interaction with the Services (“Usage Data”). This may involve the use of cookies, pixels, and similar technologies (“Cookies”). Usage Data can include details about how you access and use our Site and account, such as device information, browser information, network connection details, IP address, and data related to your interactions with the Services.

Information We Receive from Third Parties

We may receive information about you from third parties, including service providers that collect information on our behalf, such as:

• Companies that support our Site and Services, like hosting platforms.
• Payment processors that collect payment information (e.g., bank account details, credit or debit card information, billing address) to facilitate your transactions and fulfill your orders.
• When you interact with our Site, open or click on emails we send, or engage with our Services or advertising, we or our partners may collect data using online tracking technologies like pixels, web beacons, SDKs, third-party libraries, and cookies.

Any information we receive from third parties will be processed according to this Privacy Policy.

How We Use Your Personal Information

• Providing Products and Services: We use your personal information to provide our Services to you, including processing payments, fulfilling orders, managing your account, and facilitating deliveries and returns.
• Marketing and Advertising: We may use your information for marketing purposes, including sending promotional messages and tailoring advertisements on our Site and other platforms.
• Security and Fraud Prevention: We use your information to detect, investigate, and prevent potential fraud and illegal activities.
• Customer Communication and Service Improvement: We use your information to provide support, respond to inquiries, and improve our Services.

Cookies

We use cookies to enhance our Site and Services and perform analytics to understand user interactions. You can manage cookie settings in your browser, but blocking cookies may affect your experience and limit the functionality of certain Services.

Disclosure of Personal Information

We may share your information with third parties under certain circumstances to fulfill contracts, for legitimate interests, and as described in this Privacy Policy. These may include:

• Service providers (e.g., IT management, payment processing, data analytics, customer support, cloud storage, order fulfillment).
• Business and marketing partners who use your information according to their privacy policies.
• Affiliates and within our corporate group for operational purposes.
• During business transactions, such as mergers or bankruptcy, or as required by law.

Children’s Data

The Services are not intended for use by children, and we do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal data, contact us to request deletion.

Security and Data Retention

We implement security measures to protect your information, but no security system is foolproof. We retain your personal information based on factors such as account management, service provision, legal obligations, dispute resolution, or policy enforcement.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to:

• Access: Request access to personal data we hold about you.
• Delete: Request the deletion of your data.
• Correct: Ask us to correct inaccurate data.
• Portability: Obtain a copy of your data and request its transfer to another party.
• Restrict Processing: Request to limit the processing of your data.
• Withdraw Consent: Withdraw consent if processing is based on it.
• Appeal: Appeal a decision related to your data request.
• Manage Communication Preferences: Opt-out of marketing communications while still receiving non-promotional emails.

To exercise these rights, contact us at Headstonestorela@gmail.com or call us at +1 747-609-9614.